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TQM: Implementation, Scope and Myths - A Review

Author Affiliations

  • 1Department of Mechanical Engineering, Seth Jai Parkash Mukund Lal Institute of Engineering and Technology Radaur, Haryana, INDIA

Res. J. Engineering Sci., Volume 2, Issue (6), Pages 40-44, June,26 (2013)

Abstract

Few decades back TQM (Total Quality Management) showed great promise in the improvement of organizations by emphasizing process quality improvement over product quality improvement. TQM got real challenge with the new quality management techniques and seems that it has been almost replaced by these techniques in the present scenario. This paper is an attempt to find significance of TQM in rapidly changing present industrial environment. The myths involved, scope of TQM with ERP (Enterprise Resource Planning) and Lean Manufacturing has also been explored in this study. TQM shows a great promise in today’s scenario with top level management involvement, better working culture, training and employee empowerment as significant factors.

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